Terms and Conditions

NerdzNeed is your go-to destination for all things nerdy—from collectibles and comics to custom pop culture items.

Eligibility

To use our website and purchase products, you must:

Be at least 18 years old, or have permission from a parent or guardian.

Use our website for personal, non-commercial purposes only.

Products and Orders

All items are subject to availability.

Product descriptions and images are for informational purposes only. We do our best to make them accurate, but variations may occur.

Prices are listed in [USD or your currency] and may change without notice.

We reserve the right to refuse or cancel any order at our sole discretion.

Payments

We accept secure payments through [list payment options like Visa, Mastercard, PayPal, etc.].

You agree to provide accurate billing and shipping information.

Shipping

Orders are processed within [insert time frame] and shipped via [carrier].

Shipping costs are calculated at checkout.

NerdzNeed is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Returns and Refunds

We accept returns under the following conditions:

Items must be returned within [e.g., 14 or 30] days of delivery.

Items must be unused, in original packaging.

For full details, please refer to our [Refund & Return Policy].

Intellectual Property

All content on this site—including logos, images, product designs, and text—is the property of NerdzNeed and protected by copyright and trademark laws.

User Conduct

You agree not to:

Use the site for illegal or abusive purposes.

Try to hack, interfere with, or disrupt the site’s operation.

Impersonate NerdzNeed staff or other users.

Limitation of Liability

To the fullest extent permitted by law, NerdzNeed shall not be liable for any indirect or incidental damages arising out of the use of our site or products advertised or sold.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the site means you accept the new Terms.

Return and Refund Policy

1. Returns

You may return eligible items within 14 days of delivery for a refund or exchange.

To qualify for a return:

Item must be unused, in its original packaging, and in the same condition as received.
Proof of purchase or order number is required.
Certain items, such as custom or personalized products, mystery boxes, or limited-edition collectibles, may be non-returnable (unless defective).

2. How to Initiate a Return

To start the return process:

Email us at returns@nerdzneed.com with your order number and reason for return.
Wait for our confirmation and return instructions.
Ship the item back to us using the address provided in the return instructions.

Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrectly sent.

3. Refunds

Once we receive and inspect your return, we will:

Notify you of approval or rejection.
Process your refund to your original payment method within 5–10 business days if approved.

Original shipping costs are non-refundable, unless the return is due to our error.

4. Exchanges

Need a different item? Let us know and we’ll be happy to exchange it, based on availability.

5. Damaged or Defective Items

If your item arrives damaged or defective:

Contact us at support@nerdzneed.com within 3 days of delivery.
Include photos of the item and packaging.
We will work with you to provide a replacement, refund, or other resolution.

6. Non-Returnable Items

We cannot accept returns on:

Custom-made or personalized items
Final sale or clearance items
Gift cards
Downloadable or digital products